Frequently Asked Questions (FAQs)
Your comprehensive guide to precision load cell weighing solutions
Why should I choose ARTECH load cells over competitors?
ARTECH Industries has been a trusted leader in precision weighing solutions for decades. Our load cells offer superior accuracy, rugged construction for harsh environments, comprehensive certifications (NTEP and Factory Mutual approved), and exceptional customer support. We provide complete solutions from individual load cells to integrated weigh modules, all backed by our commitment to quality and reliability.
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How do I determine which load cell is right for my application?
The right load cell depends on several factors: your weighing capacity requirements, environmental conditions, mounting constraints, and accuracy needs. Our technical team can help you select the optimal solution. Generally:
- Truck/Track Scales: Double Link Shear Beam (80310) or Double Ended Shear Beam (80210)
- Tank Weighing: Compression Load Cells (70210, 70310, 70510, 90210, 90310 series)
- Bench/Platform Scales: Single-Point Load Cells (SS61010, 60410) or Platform Load Cells (60210)
- Harsh/Corrosive Environments: Stainless steel models (SS series)
- Space-Constrained Applications: Miniature Round Beam (40210, 50210)
See what APPLICATIONS our products support
What technical support do you provide?
ARTECH provides comprehensive technical support including application engineering, installation guidance, calibration assistance, and troubleshooting. Our experienced team can help with load cell selection, system design recommendations, and ongoing maintenance support to ensure optimal performance of your weighing system
What types of load cells does ARTECH offer?
ARTECH offers a comprehensive range of load cells for virtually any weighing application:
Heavy-Duty Industrial:
- Double Link Shear Beam (80310): 20K-200K lbs – ideal for truck scales
- Compression Load Cells (90210/SS90210, 90310/SS90310): 10K-500K lbs – perfect for tank weighing
- Double Ended Shear Beam (80210, 70210, 70310, 70510): various capacities for truck and track scales
Medium-Duty Applications:
- Platform Load Cells (60210): 5-200 lbs – bench and platform scales
- Single-Point Load Cells (SS61010, 60410): food processing, packaging
- Bending Beam Load Cells (40310): conveyor systems, process weighing
Precision & Compact Solutions:
- Miniature Round Beam (50210, 50110/SS50110): 2+ lbs – laboratory and precision applications
- Universal Low Profile (835/SS835): space-constrained installations
- Rectangular Shear Beam (SS30310, 30310): custom mounting requirements
See our PRODUCTS
What industries do you serve?
ARTECH load cells serve diverse industries including:
- Transportation: Truck scales, railway weighing, vehicle inspection
- Process Industries: Chemical, petrochemical, mining, aggregate
- Food & Beverage: Processing, packaging, ingredient batching
- Agriculture: Grain handling, livestock weighing, feed systems
- Manufacturing: Quality control, inventory management, material handling
- Waste Management: Refuse collection, recycling operations
- …AND MORE!
Learn about the INDUSTRIES we serve
Can your load cells handle harsh environmental conditions?
Absolutely. ARTECH load cells are engineered for demanding environments:
- Waterproof Protection: Hermetically sealed designs with IP ratings
- Corrosion Resistance: Stainless steel construction and nickel/chrome plating
- Temperature Extremes: Wide operating temperature ranges
- Chemical Resistance: Special materials and coatings for corrosive environments
- Shock/Vibration: Robust mechanical design for dynamic loading conditions
Models like our SS series are specifically designed for corrosive environments such as poultry processing, chemical plants, and marine applications.
What capacity ranges are available?
ARTECH offers load cells spanning a wide capacity range to meet any application need:
- Ultra-Light Duty: 2-50 lbs (Models 50110/SS50110, 60210)
- Light Duty: 50-1,000 lbs (Models 40210, 40310, SS61010)
- Medium Duty: 1K-10K lbs (Models 30310, 70210, 835)
- Heavy Duty: 10K-100K lbs (Models 80210, 90210, 70310)
- Ultra-Heavy Duty: 100K-500K lbs (Models 80310, 90310)
Custom capacities may be available for special applications.
What accuracy can I expect from ARTECH load cells?
ARTECH load cells deliver exceptional accuracy suitable for both commercial and legal-for-trade applications. Most models achieve accuracy classes of:
- NTEP Class III: Up to 10,000 divisions for legal-for-trade applications
- Industrial Grade: 0.02-0.05% of full scale for process control
- Precision Models: 0.01% or better for laboratory applications
Specific accuracy specifications vary by model and capacity – consult individual product sheets for detailed performance data.
Are your products certified and approved?
Yes, ARTECH maintains rigorous certification standards:
- NTEP Certified: Many models certified for legal-for-trade applications (Class III divisions)
- Factory Mutual (F.M.) Approved: Intrinsic safety certifications for hazardous locations
- Quality Assurance: Verified Conformity Assessment Program (VCAP) audited and certified quality program and manufacturing processes
- Regulatory Compliance: Meets applicable national and international standards
Specific certifications are clearly marked on each product specification sheet.
What comes included with my load cell purchase?
Standard ARTECH load cell packages include:
- Load cell with integral four-conductor shielded cable
- Installation hardware (varies by model)
- Calibration certificate with test data
- Installation and operation manual
- Technical specification sheet
Cable lengths are typically 20-60 feet depending on the model, with custom lengths available.
Learn more about your CABLING OPTIONS
Do you offer complete weighing systems or just load cells?
ARTECH provides both individual load cells and complete weighing solutions:
Weigh Modules:
- WM-I & WM-II: Tank and hopper weighing systems
- WM-II & WM-III: Truck and track scale assemblies
- Weigh Module VII: Tension weighing applications
Complete Systems: We can provide turnkey solutions including load cells, weigh modules, mounting hardware, cabling, and integration support.
Check out our WEIGH MODULES (LOAD CELL MOUNTING HARDWARE)
Can you help with system design and installation?
Yes! Our application engineers provide:
- System design consultation and recommendations
- Load distribution analysis and mounting guidance
- Installation drawings and specifications
- Calibration and commissioning support
- Remote technical support for your maintenance personnel
See our TROUBLESHOOTING GUIDE
How long do ARTECH load cells last?
With proper installation and maintenance, ARTECH load cells provide decades of reliable service. Factors affecting longevity include:
- Operating environment conditions
- Load cycling frequency and severity
- Proper installation and mounting
- Regular maintenance and calibration
Many installations operate successfully for 15-25+ years with minimal maintenance.
What maintenance is required?
ARTECH load cells are designed for minimal maintenance:
- Regular Inspection: Visual checks for damage, corrosion, or cable issues
- Periodic Calibration: Frequency depends on application and accuracy requirements
- Environmental Protection: Keep junction boxes sealed and clean
- Load Path Maintenance: Ensure proper load introduction and mounting
Detailed maintenance procedures are provided in our technical manuals.
Get some tips from our FAILURE PREVENTION & MAINTENANCE GUIDE
What warranty and support do you provide?
ARTECH stands behind our products with comprehensive warranty coverage and ongoing support:
- Standard Warranty: Industry-leading coverage on all load cells
- Technical Support: Expert assistance with selection, installation, and troubleshooting
- Replacement Parts: Availability of repair parts and refurbishment services
- Training Programs: Educational resources for optimal system performance
Read our TERMS & CONDITIONS
How do I request a quote or place an order?
Getting started is easy:
- Contact Our Sales Team: Provide your application details and requirements
- Technical Consultation: Our engineers will recommend the optimal solution
- Custom Quote: Receive detailed pricing for your specific needs
- Order Processing: Fast turnaround on standard products, custom solutions available
- Delivery & Support: Complete installation and commissioning assistance
Request your CUSTOM QUOTE right here!
Do you provide custom solutions?
Yes! ARTECH specializes in custom weighing solutions including:
- Modified standard products for unique requirements
- Custom capacity ranges and configurations
- Special materials and environmental protection
- Private labeling and OEM partnerships
- Complete system integration services
What's the typical delivery time?
Delivery times vary by product and customization level:
- Standard Products: Typically 2-4 weeks from order
- Modified Standard: 4-6 weeks depending on requirements
- Custom Solutions: 6-12 weeks based on complexity
- Express Service: Available for urgent requirements
Contact our sales team for specific delivery schedules for your application.